Orphan patients | Quebec continues to roll out a one-stop shop

(Quebec) The Legault government is continuing to develop its front-line access counters for the orphan population (GAP), which allow orphan patients to call a telephone number to access the health network. All Quebecers will have access to it by spring 2022, indicates Quebec.



Charles Lecavalier

Charles Lecavalier
Press

Access counters allow people who do not have a family doctor to have access to primary care, in particular through tele-care and increased financial support for family medicine groups (FMGs) who “Carry out visits to patients who are not registered with a family doctor, and this, through their service offer”.

“All Quebecers must have equitable access to first-line services, and we are putting in place solutions to change things in a sustainable way, with the collaboration of family medicine groups (FMGs) and our network teams”, a Health Minister Christian Dubé said in a press release Monday.

Two new GAPs will be created in Saguenay – Lac-Saint-Jean and in Montérégie. Quebec is moving forward because of the “positive results observed” with its pilot project in Bas-Saint-Laurent. Over the past year, this GAP has received 8900 calls: half were referred “to a medical appointment” in a participating clinic, and the other half were referred to “other services” in the health network. .


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