billions spent for nothing?

To fight against climate change and help the French to reduce their heating bills, the government aims to put an end to thermal sieves. What is the reality behind these beautiful promises? “Additional investigation” on the public aid granted to consumers, and the scams of which they are sometimes victims.

To fight against climate change but also to help the French people reduce their heating bills, President Macron has made a commitment: 700,000 homes will be renovated each year for five years. The government aims to put an end to thermal colanders. But what is the reality behind these beautiful promises? Is the energy revolution in French housing really underway?

“Additional investigation” on the public aid granted to consumers to insulate and better heat their homes, and in particular on the MaPrimRénov ‘system, one of the government’s flagship measures.

Botched quotes, unpaid aid, forced credits…

Thanks to a device of hidden cameras installed in a thermal sieve, the magazine was able to test several companies in the sector that nevertheless had the famous RGE label, issued by the public authorities. Between the unscrupulous salespeople who pretend to be civil servants and the completely botched quotes, the demonstration is edifying.

Every year, thousands of French people say they are victims of scams of all kinds: State aid that is never paid, heat pumps that do not work, forced or exorbitant loans.

The magazine’s teams have also succeeded in infiltrating a teleprospecting platform, these operators who call individuals to offer quotes for assistance with energy renovation. Some do not hide their objective, to sell at all costs, even if it means sometimes misleading the customer. How are these companies controlled? Is public money well spent? “Complément d’Enquête” delved into the intricacies of state aid for energy renovation.

An investigation by Nolwenn Le Fustec with CAT & Cie.

The editorial staff of “Complément d’Enquête” invites you to comment on the program on Facebook or on Twitter with the hashtag #ComplementDenquete.

> Replays of France Télévisions news magazines are available on the Franceinfo website and its mobile application (iOS & Android), “Magazines” section.


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