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The 13 Hours went to meet Héloïse Lamotte, the founder of Mains d’argent. This service allows supermarkets to hire students to help the elderly. Discover this “idea for France”.
Héloïse Lamotte founded silver hands a service that offers supermarkets the opportunity to hire students to help the elderly. “It’s a service that is offered free of charge by the store. The goal is to have help, company for customers.”, explains the young founder. A free service for customers, but paying for the supermarket. Fabien Barkats, director of the Intermarché d’Argelès-sur-Mer (Pyrénées-Orientales), is very attached to this elderly clientele who “needs support, talking, exchanging, help too”. Three supermarkets already offer this service around Perpignan.
Other initiatives to create links
In order to recreate the link, other supermarkets have innovated. Journalist Valérie Heurtel presents the initiative “blah box”. She exposes: “The idea comes from the Netherlands. It’s starting to happen in France, in Chartres and Chambourcy. These supermarkets have installed a checkout where you can chat without having someone stamping behind because things aren’t going fast enough. “ In addition, in Berlin, a supermarket has been completely adapted for its senior customers.