Instagram on Monday reported connection difficulties for Internet users. Some have also mentioned suspended or untraceable accounts.
“We are aware that some of you are having difficulty accessing your Instagram account,” explained the Meta subsidiary’s communications department, on his Twitter account. “We are working on it and apologize for the inconvenience caused. »
Dozens of Internet users said Monday on social networks that their Instagram identifiers were not recognized or that they had received messages telling them that their account was suspended.
The specialized site Downdetector has put the number of incidents at several thousand, with a peak around 10 a.m. A similar incident occurred on September 22, without Instagram explaining the reasons.
The outage comes less than a week after another flagship Meta app, WhatsApp, crashed and affected billions of users last Tuesday.
In October 2021, Instagram, WhatsApp, but also Meta’s flagship, Facebook, were shut down for several hours after a coordination problem between its various data storage centers.
Meta lost nearly 5% on Wall Street on Monday, with the stock price at its lowest since January 2016.
The group published, last Wednesday, results deemed disappointing by analysts, marked by the slowdown in advertising and the emergence of competitors, in the first place TikTok.
To see in video