Health care facilities that must stop using agency staffing by Oct. 20 have reduced their use of independent labor. But many of them still appear far from weaning themselves off, data obtained by The Press.
What you need to know
- Quebec wants to abolish the use of personnel placement agencies in the health and social services network.
- Health establishments in Montreal, Laval, Montérégie, Capitale-Nationale and Chaudière-Appalaches are the first to have to stop using independent labour, starting October 20.
- According to data obtained by The Pressseveral CIUSSS and CISSS are far from weaning, especially with regard to nurses.
Health care facilities in Montreal, Laval, Montérégie, Capitale-Nationale and Chaudière-Appalaches are the first to have to stop using independent labour (MOI), starting in October. With just over two months to go until the deadline, The Press asked them for an inventory.
At the integrated health and social services centre (CISSS) of Montérégie-Est, agency nurses worked more hours between March 24 and July 27 of this year compared to the same period last year: nearly 59,000 hours, compared to approximately 57,600 hours. However, the number of hours decreased for nursing assistants (17,000, compared to 31,000 last year) and orderlies (2,200, compared to 18,700).
Last year, in order to avoid several service disruptions, we had to call on a greater number of MOI nurses to ensure continuity of services to the population, in addition to implementing new service development offers.
Excerpt from the response from the CISSS de la Montérégie-Est
The facility adds that it first prioritized reducing MOI among care workers and nursing assistants before “focusing on nurses.”
The CISSS of Chaudière-Appalaches, for its part, had 10 times less recourse to agency beneficiary attendants between 1er April and July 31 compared to the same period last year (3,800 hours versus 38,800). Nurses from the MOI worked approximately 42,630 hours, compared to nearly 47,770 last year. This is a decrease of 11%, below the 60% reduction target, the institution acknowledges. “For the majority of job titles, the objectives have been met and even exceeded,” it writes.
At the CISSS de la Montérégie-Ouest, agency staff worked nearly 240,600 hours (the equivalent of 127 full-time positions) between 1er April and July 31, compared to 226,000 hours (the equivalent of 120 full-time positions) during the same period last year.
We are noticing a decrease in hours in general with the exception of beneficiary attendant (PAB) positions, given that we have significantly increased PAB hours for the upgrading of users waiting for accommodation over the past year.
Excerpt from the email response from the CISSS de la Montérégie-Ouest
Agency employees filled the equivalent of 93 full-time positions between 1er April and July 31, 2024, compared to around 53 in 2023, according to the data provided.
The CISSS de la Montérégie-Ouest says it has been making “considerable efforts” since April to “restructure home accommodation with the aim of freeing itself from the MOI within the framework of this service.”
The integrated university health and social services centre (CIUSSS) of North Island of Montreal, for its part, says it is “confident” that it will be able to continue its activities without independent labour starting October 20. Between October 1er Between April and July 31, agency nurses worked about 65,250 hours, compared to 88,680 during the same period last year. The number of hours increased from about 13,000 to 4,700 for nursing assistants and from about 110,000 to 43,000 for orderlies.
Reactions
The president of the Fédération de la santé et des services sociaux (FSSS-CSN), Réjean Leclerc, says he is “encouraged” by this decline in the use of independent labour in the public network. “But I am worried about one thing: the deadline,” he says. “We must maintain the objective of abolishing private agencies. But when we are close to a date and we feel that it risks jeopardizing care and services, we must make decisions that aim to protect care and services.”
The president of the Fédération interprofessionnelle de la santé du Québec (FIQ), Julie Bouchard, considers the current situation to be “worrying.” “We want to have these healthcare professionals who are in the MOI back in the healthcare network,” she says. “It’s even more important to have a collective agreement that will meet their needs to return to the healthcare network.” The FIQ is considering stepping up pressure tactics due to an “impasse” in the negotiations.
Hiring agency staff
Health care institutions are trying to convince agency employees to join the ranks of the public network. Here is the number of hires made so far:
- CIUSSS of the South-Central Island of Montreal: 546
- CIUSSS of the East of the Island of Montreal: 427
- CIUSSS of the West Island of Montreal: 94 nurses, nursing assistants and PABs
- CIUSSS du Nord-de-l’Île-de-Montréal: 176 nurses, nursing assistants and PABs
- CIUSSS of West-Central Montreal: no response received
- CISSS of Montérégie-Ouest: 127 nurses, nursing assistants and PABs
- CISSS of Montérégie-Est: 86
- CISSS de la Montérégie-Centre: 51 nurses, nursing assistants and PABs
- CISSS de Laval: nearly 240
- CISSS of Chaudière-Appalaches: 46
- CIUSSS de la Capitale-Nationale: 163 nurses, nursing assistants and PABs