“I just want to know why there is so much meanness,” said the mother of the victim, whose call was not taken seriously by the emergency services.

“I just want to know what happened. What did my daughter do to him?” asks Bablyne Musenga. The emergency medical service operator implicated in this case is being tried in Strasbourg from Thursday for “failure to assist a person in danger.”

“I just want to know why so much tenacity, firmness and meanness.”declared on Thursday July 4 to France Bleu Alsace, Bablyne Musenga, the mother of Naomie Musenga, who died in 2017 in Strasbourg after not being taken seriously by a Samu operator.

“We heard the voice”continues the mother, referring to the excerpt broadcast in the press, in which we hear her daughter and the operator talking. While the victim explains that she is in pain and cannot make another call, the operator does not listen and does not seem to take Naomi’s distress seriously.

“I imagined and now the person is real”confides Bablyne Musenga who wanted to put a face to this voice. “For the first time we are going to see her”says the one who now wants explanations: “I don’t know what she’s going to say. I just want to know what happened. What did my daughter do to her?” she asks. Bablyne Musenga still does not understand the operator’s behavior: “What is this attitude?” She assures that as a mother she cannot stop like this. “without her being able to explain to me why”.

Naomi’s sister, Louange Musenga, is also waiting for answers. She wants to know if the operator is “aware of the seriousness of the situation” and if she regrets. Naomi’s sister also wants an apology“vsand that we haven’t heard until now.” “If we had heard, we might not have gone this far,” she adds. Praise Musenga “seek justice” and wants the person in question to acknowledge “his wrong”. According to her, “A trial should serve that purpose”.

“If there is a conviction, it would allow us to say that we did not do all this for nothing.”

Praise Musenga, sister of Naomi

on France Bleu Alsace

Despite everything, Louange Musenga regrets that only one person is being prosecuted in this case. The victim’s family believes that “that there are responsibilities at several levels.”

The emergency medical service operator implicated in this case is being tried in Strasbourg from Thursday for “no assistance to the person in danger”. She is accused of having mocked on the phone the distress calls of Naomi Musenga, who died in December 2017 in Strasbourg. The operator benefited, at the end of the judicial investigation, from a dismissal of the charges of involuntary manslaughter. Naomi Musenga died after being taken care of with “an overall delay of almost 2 hours 20 minutes”according to a report from the General Inspectorate of Social Affairs (IGAS).