Experiencing disruptions with your phone, TV, or internet? Don’t worry; many issues are temporary, often linked to maintenance by service providers. Updates from various German providers reveal that some, like 1&1 and Deutsche Telekom, report no current maintenance, while others, like Deutsche Glasfaser and NetCom BW, have scheduled interruptions. Stay connected through mobile hotspots during outages, and refer to our troubleshooting guide for resolving internet issues.
Experiencing Issues with Your Connection? Stay Calm!
Is your phone, television, or internet connection acting up? Don’t panic just yet! Often, these disruptions are temporary and may be due to your service provider conducting maintenance on their lines. Unfortunately, these updates aren’t always communicated clearly. That’s why we’re here to keep you informed about any scheduled maintenance by the leading internet providers in Germany.
Provider Updates: What You Need to Know
1&1: If you’re facing issues with your 1&1 connection, rest assured that there are currently no maintenance works impacting service. The Montabaur-based provider has not announced any interruptions. However, feel free to consult our service to check for any disruptions.
Deutsche Glasfaser: This provider has scheduled maintenance for the week, which may result in service outages in specific areas. If you’re experiencing problems with your internet, TV, or landline elsewhere, check for reported disruptions in your locality.
Deutsche Telefon: As of now, there are no updates regarding maintenance from Deutsche Telefon. Should you encounter connection problems, you can rely on our platform to verify if there’s a disruption at the moment.
Deutsche Telekom: Good news! There are no ongoing maintenance works at Deutsche Telekom. You can utilize our Telekom disruption detector to see if there are any limitations in your area.
NetCom BW: This provider has announced maintenance work for the current week, which could lead to interruptions during specified times. For issues in other regions, check our NetCom BW disruption detector for updates on your locality.
NetCologne: Currently, there are no maintenance works affecting the NetCologne network. If you reside in an area seemingly unaffected yet still face issues, please consult our disruption detector to see if others are experiencing similar problems.
O2: O2 manages one of Germany’s largest mobile networks in addition to DSL connections. They have announced no planned maintenance at this time. However, if you’re having difficulties with your landline, internet, or mobile service, it could be due to a disruption in the O2 network. Check our disruption detector for more information.
PYUR: At present, PYUR has not identified any maintenance work on their website. If you’re encountering connection issues, you can refer to our PYUR disruption detector to see if other users are facing similar challenges.
Vodafone: Vodafone has not reported any maintenance activities. If you’re experiencing connection problems, you can verify with us whether there are disruptions in your area.
wilhelm.tel and willy.tel: These providers offer cable TV, internet, telephony, and mobile services primarily in northern Germany. They have planned maintenance for the current week. If you’re experiencing unexpected issues, check with us to see if wilhelm.tel is currently facing disruptions in your area.
Kabelplus: Currently, Kabelplus has no scheduled maintenance for this week.
Stay Connected During Maintenance
If your home phone line is down due to maintenance, you can still make calls using your mobile phone. Additionally, you can connect your PC to the internet using your smartphone as a hotspot. We’ll guide you through setting this up for both Android and iPhone in our upcoming articles.
Once your internet is back up, you can enjoy watching TV through various live TV providers—often free of charge. We’ve compiled a list of the best free TV apps in a linked article for your convenience.
Troubleshooting Internet Issues
If you’re encountering problems but there’s no maintenance work announced, several factors could be at play. Our guide titled ‘DSL Disruption: Troubleshooting Internet Outages’ provides a step-by-step breakdown to help you restore your connection.
If your internet connection is operating smoothly, it could be that maintenance work on online services is keeping you offline. In another article, we’ll keep you updated on maintenance activities affecting popular online games.