Many of you responded to our invitation to comment on Bill 72, which regulates tipping practices. Here are some of the comments we collected.
It should include tips at the hairdresser, nail salon, foot care or even at a bakery because they serve us at the counter.
Madeleine Gagnon
It was time for the government to put its pants on! I have the impression that in Canada, and especially in Quebec, we are being had from all sides, from all angles (cell phone plans, construction, etc.) and we have to fight individually to defend what we believe to be our rights…
Isabelle
Many years ago, Canada and Quebec decided to switch to the metric system. Although both units are still present, I do not understand why it is tolerable to see the price per pound in larger than the price per kilo. The price per pound should disappear to prevent confusion.
Francois Cliche
With the pandemic, I had replaced cash with a credit card. Since the proliferation of payment terminals “demanding” almost prohibitive tips, I have returned to cash! Controlling tips (when deserved) is greatly facilitated. I think consumers will appreciate the impact of Bill 72.
Celine Dallaire
I think it’s important that tips remain discretionary. However, I would have liked Bill 72 to require merchants and restaurateurs to include the GST and QST in the price displayed on the shelf or on a menu, for example. It’s already like that when you buy a product at the SAQ, the price displayed is the price paid. The same goes for gas stations: the price per litre includes all taxes. Unlike tips, you don’t have a choice but to pay taxes. So let’s include them in the price once and for all!
Cris Rania, Montreal
Oh my! It is high time that the government regulates what had become a veritable “open bar”. There are limits to forcing people’s hands and trying to fool them! Bravo to Minister Jolin-Barrette for this excellent initiative aimed at protecting us, the consumers!
Carole Langlais, Montreal
I agree 100%. FINALLY! The tipping situation is recognized as problematic. We feel trapped (or cheap) by machines that push us to tip 20% under the disgruntled gaze of the server. And what about the tips requested by the cashier machine in bakeries (so no table service)? It’s a not very subtle way of demanding a pay raise from the consumer. Enough, there! We are not slot machines.
Marie, Montreal
For PIN fraud, it’s a double-edged sword. Fraudsters can “steal” our PIN, and it shouldn’t automatically be our fault. It will depend on the text more precisely and the case law that will result from it. It is clear that we should never “give” our PIN, but with all our online accounts, it is a little worrying, because there are major frauds that happen. It sometimes takes a few frauds before the bank or someone else realizes it, often through customers. So is it just the customer who is responsible for having been the victim of fraud in these cases?
Stephane Jetté
Since the pandemic, there has been an exaggeration with point of sale terminals that are programmed to ask for tips for all sorts of goods. An ice cream, a baguette, etc. Abusive and very awkward. Also, don’t forget online orders. I don’t know if all the sites are configured correctly. The tip for a takeout order should be first “None”, “Amount”, 5%, 10%…
Carole