Unclogging the emergency room: home care through technology

Long thought, the Jewish General Hospital in Montreal is launching a pilot project to care for patients remotely using technology.

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For the moment, four patients are followed by health professionals in the comfort of their residence, but if all goes well, the project could follow up to fifty patients.

“This project, we were already thinking about it and it is almost an opportunity that we had given the pandemic to say, we are going to put our shoulder to the wheel and we are going to go there a little more intensely. expected,” explains Francine Dupuis, Deputy CEO at the CIUSSS du Centre-Ouest-de-l’île de Montréal.

Nurses have constant access to patients’ vital signs through technology and can seek advice from doctors if they need it.

“It is a team of nurses and doctors who are specialized in the subject who have developed a very strict protocol for choosing people. It can be emergency patients, it can be patients who are already hospitalized and who would normally still need care, but who can return home with virtual follow-ups, ”says the deputy CEO.

In the event of complications or a deterioration in his condition, the patient will then be transported to the hospital to receive the appropriate care.

“We are not going to send home someone who is really fragile and who could decompensate in the next 24 hours. Later, when the project will be more anchored, we will perhaps send people who are a little more different, but these are people who are autonomous and who have someone at home,” she says.

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