Ticketmaster Investigates Potential Security Breach

Thousands of Ticketmaster users may have had their personal data compromised in a security breach.


The company says it discovered unauthorized activity on an isolated database hosted by an external service provider between April 2 and May 18.

Days later, Ticketmaster learned that some of its customers’ personal information may have been affected, including their email addresses, phone numbers and encrypted credit card information.

The Beverly Hills, California-based ticket-selling giant says it is working with law enforcement, cybersecurity experts, credit card companies and banks as part of its investigation.

He said he had not noticed any other unauthorized activity.

Customers whose data may have been compromised will be contacted by email or receive a call, Ticketmaster said.

The company offers credit monitoring services to its customers in Canada and also recommends that they monitor their banking activity and emails to ensure there is no suspicious activity.


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