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Several consumer associations question the abolition of the receipt in 2023. Contrary to popular belief, eliminating paper could be less ecological than receiving your receipt by email.
The receipt will disappear from January 1, 2023. You will have to ask for it to get it. In Franqueville-Saint-Pierre (Seine-Maritime), customers are attached to it. “I’m used to looking at my accounts, sometimes there are errors”, says one of them. The law wishes to avoid waste. Each year, more than 12 billion tickets are printed, representing 150,000 tons of paper.
But consumer associations demand that receipts be systematically offered. They constitute proof to avoid fraud. “This is particularly the case with contactless payment fraud”, specifies Matthieu Robin, project manager for banking and insurance for UFC-Que Choisir. In addition, tickets can be sent by email. Problem: the possible storage of personal customer data could lead to a mass sending of commercial emails, which consume too much energy.