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Video length: 2 min
Consumption: the paper receipt is resisting
Consumption: the paper receipt is resisting
(FRANCEINFO)
Although the printing of a receipt has no longer been automatic in stores since August 1, 2023, more than one customer in two continues to request it.
Since August 1, the printing of a paper receipt is no longer automatic in stores. However, more than one in two customers continue to ask for them. “I ask it to be able to compare the evolution of prices”, explains a customer in a supermarket. On the shelves, for more than half of consumers, the receipt still remains the best way to control their spending.
Habits remain anchored
Each year, nearly a million tickets are printed in the supermarket examined by the France Télévisions teams, the equivalent of thousands of kilometers of paper. At the checkout, ecological awareness is slowly awakening. Only one in four tickets is sent to customers’ smartphones. The brand is aware of this, habits remain anchored, and the end of paper is not for tomorrow. In total, each year, 12.5 billion receipts are still printed in France, or 25 million trees cut down.
