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Digital: the dematerialization of administrative procedures, a small revolution which has its limits
Reducing paperwork, apparently, delights the French. However, some people sometimes find themselves helpless in the face of “all digital”. Decryption, Sunday March 17 on the 20 Heures set, by Axel de Tarlé.
(France 2)
Reducing paperwork, apparently, delights the French. However, some people sometimes find themselves helpless in the face of “all digital”. Decryption, Sunday March 17 on the 20 Heures set, by Axel de Tarlé.
Apparently, dematerialization has many advantages: less administrative paperwork for the French, and savings for the State. “90% of French people find that there are too many administrative procedures, and this has a cost which was estimated by Gabriel Attal at 60 billion euros per year, or almost 1,000 euros per year per French person”, explains journalist Axel de Tarlé. One of the positive markers of dematerialization is the successful transition to online tax declaration. It’s even “the example of simplification that worked perfectly” according to the journalist. Everything is automated, stamp savings, and also simpler for administrative staff.
15.4% of French people victims of electronicism
All bills, from internet to electricity, including telephone and bank statements, are now dematerialized. But the digital revolution nevertheless leaves some forgotten. “There are 15.4% of French people who are victims of what we call illectronism, or more electronic illiteracy. This means that we are a little lost in the face of online administrative procedures, and this sometimes generates renunciation”, explains Axel de Tarlé. For example, 36% of beneficiaries renounce the RSA.
