The blabla checkouts, a solution to recreate social ties in the supermarket

Between cooking advice on one side and baby news on the other, in this supermarket in Chartres, the cashier and her customers take the time to chat, exchange views and even joke. Marie-Christine, the hostess, volunteered to manage this blabla cash register, launched in mid-January.

At the beginning, I always liked to discuss with people. For me, it seemed obvious to me and it does not change my usual work.

Marie-Christine Niochaut

Cashier

Next to the fast boxes, the blabla box slows down the pace. Customers take their time. Intended to recreate social ties, this concept imported in 2019 from the Netherlands, has met with a certain enthusiasm, undoubtedly linked to the pandemic. This time for discussion is very precious, especially for isolated people. Some even come several times a day!

It’s really a return to the human relationship, especially in view of the last two years that we have spent.

Corinne Zilhlmann

Customer Relations Officer

Carrefour has already deployed 150 boxes of this type in France. The trend is catching on. Other brands are now following suit.