Senior residences: a damning report on the non-existent services of certain establishments

Posted

Video length: 2 min.

FRANCE 2

Article written by

C.Vérove, Y.Madec, C.Morand, S.Lisnyj, E.Delevoye, R.Gardette, F.Pasquette, M.Baza, S.Ripaud – France 2

France Televisions

After more than a year of investigation, the conclusions of the repression of fraud are final. 40% of senior residences inspected do not properly inform consumers. Many benefits are misleading.

These are accommodations that are supposed to be comfortable for seniors looking for tranquility. On their brochure, residences compete for services. Hairdressing salon, gym, and even balneotherapy. But according to a fraud enforcement survey, out of 256 homes inspected last year, 40% of them were in violation, between misleading advertisements and websites that are not kept up to date.

Non-existent services

In Isère, in a residence, the refectory is deserted. Residents pay 1,000 euros in rent and 400 euros in benefits non-existent. They filed a complaint.When I come home at night, I want to go in reverse“says Renee Rabaglino. We do not manage a residence for students, we manage a residence for vulnerable people“, deplores Christelle Goubetthe daughter of a resident. Representatives of facilities for the elderly did not did not want to react.


source site-14

Latest