Red Cross aid slowed by labor shortage

The assistance requested by Quebec in living environments for seniors will have to wait a little longer. The Red Cross is also faced with the shortage of manpower, learned The dutyand is struggling to recruit the workers called in as reinforcements at the end of December.

After the war effort offered at the start of the pandemic in the CHSLDs, the Red Cross agreed just before the Holidays to lend a hand again by making 300 workers available to centers for seniors for four months.

However, three weeks after the start of this deployment, which began on January 10, 46 people were dispatched to three living environments (in Montreal, Saint-Hyacinthe and Trois-Rivières). To this figure will soon be added approximately 25 other responders, who should complete their training next week. The Red Cross will then have some 70 responders, after a month of its new mission which is due to end on May 1.

“These are not huge numbers at this time. Recruitment is quite difficult,” agrees the Quebec vice-president of the Red Cross, Pascal Mathieu, who cannot predict when all the staff will be on the ground.

“The labor shortage is delaying our operations,” he explained in an interview with Duty.

A more difficult context

For nine months, between July 2020 and March 2021, the organization had provided more than 1,000 workers in long-term care centers in Quebec, thus taking over from the Canadian army which had just been deployed to calm the crisis in CHLSDs.

At the time, recruitment was rapid, recalls Mr. Mathieu. Quebec was in almost complete confinement, which meant that a large part of the population was unemployed and available to contribute. Part of this deployment also took place in the summer, when the students were also willing to work.

“Last year, we found 1,000 people in a few months. We found our world faster than the living environments could accommodate us. Now, it’s a bit the opposite,” says the Quebec vice-president of the Red Cross.

The majority of the working population is back to work. Students are back in class for the start of the winter semester. Added to these challenges are the intensive recruitment efforts of the health network, which offers permanent positions with benefits.

“We are a bit like the firefighters of the network”, illustrates Pascal Mathieu. “I struggle to find my firefighters. »

Invited to comment on this situation, the office of the Quebec Minister of Health, Christian Dubé, had not yet responded to the Duty Thursday afternoon.

Staff already requested

Minister Dubé called on the Canadian army and the Red Cross for help, at the start of the wave of cases caused by the Omicron variant at the end of December, to compensate for the lack of available employees in the health network as well as in vaccination and screening centres.

The Canadian Armed Forces have deployed 200 soldiers to vaccination centers in ten Quebec municipalities.

The government of François Legault had also called for the help of at least 300 Red Cross workers. The body pledged to reach that number, but warned that it could not exceed it.

Because the Red Cross must also maintain its other pandemic operations, such as the prevention of infections and epidemics in CHSLDs and other centers for the elderly, assistance in Nunavik, and the support offered to the homeless population of Montreal. . The organization also responds to an average of three or four residential fires per day in Quebec.

“The Red Cross responds to a thousand and one emergencies. But in the end, each time, it gets in our troops, ”sums up Pascal Mathieu.

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