Cheating has resurfaced in Call of Duty Black Ops 6, prompting Activision to ban approximately 19,000 accounts to uphold fair play. Unfortunately, innocent players also faced unjust bans, leading some, like Remurdy, to file complaints with the Better Business Bureau (BBB) for recourse. While Remurdy successfully regained access to the game, many others remain affected. The launch of the game’s inaugural season brought new features, though player satisfaction remains uncertain.
Cheating Issues Resurface in Call of Duty Black Ops 6
With the launch of Call of Duty Black Ops 6, it comes as no surprise that cheaters have returned to wreak havoc in the Multiplayer mode. Recently, Activision took significant action by banning around 19,000 accounts, aiming to restore fair play. Unfortunately, among those banned were innocent players who had committed no wrongdoing. While seeking justice may be challenging, some players have discovered a route to return to the game: filing a complaint against the studio.
The Unfortunate Reality of Unjust Bans
One player, known as Remurdy on the social platform X (formerly Twitter), shared his frustrating experience after being permanently banned while playing on the Shipment map for two consecutive days. He insisted that he had not cheated and was simply enjoying the game actively.
In response to his unjust ban, Remurdy opted to contact the Better Business Bureau (BBB), an organization dedicated to fostering trust between businesses and consumers. Although Activision is not accredited by the BBB, it maintains a presence on the platform with a disappointing rating of 1.11 out of 5, based on over 1,700 reviews.
In the past three years, Activision has faced nearly 27,000 complaints, with almost 15,000 resolved in the last year alone. These statistics highlight the seriousness of the BBB and suggest that Activision cannot overlook such issues. Many players have reported similar experiences, finding themselves unjustly banned with the recent surge of complaints coinciding with the launch of Black Ops 6.
Fortunately for Remurdy, his complaint yielded positive results. After reaching out to Activision through the BBB, he is now able to enjoy his favorite game once again. However, this success story should not encourage players who genuinely cheat in the Call of Duty series. It’s important to note that the BBB services are only available to residents of the United States and Canada. Therefore, players in countries like France may find themselves without recourse if they encounter similar issues.
As of November 14, the inaugural season of Call of Duty Black Ops 6 has been released, introducing several exciting features, including a highly anticipated game mode. However, it appears that this new addition may not fully meet player expectations.