(Manila) Tens of thousands of travelers were stranded at airports across the Philippines on Sunday following a power outage that knocked out communications equipment and the main airport’s radar system, Manila, leading to hundreds of flights being cancelled, delayed or rerouted.
In total, more than 360 flights scheduled to arrive in and depart from the Philippine capital have been affected, with consequences for around 56,000 passengers, according to airport authorities.
And this after the latter had detected in the morning a “technical problem” involving the air traffic management center of the national and international airport of Manila.
A breakdown that occurred when many travelers were returning to the capital after the Christmas and New Year holidays.
power cut
There followed scenes of chaos at the boarding counters where thousands of people tried to find out when their plane could take off or to take a new ticket.
Others who had boarded before the announcement of this technical incident waited for hours before having to disembark.
PHOTO KEVIN TRISTAN ESPIRITU, AGENCE FRANCE-PRESSE
A breakdown that occurred when many travelers were returning to the capital after the Christmas and New Year holidays.
Officials in the sector did not initially specify the cause of the problem.
But Transportation Department Secretary Jaime Bautista later explained that a power outage caused the air traffic management center, which controls incoming flights, to stop working. and initially, this having caused the interruption of radio communications, via the internet and the operation of radars.
To this was added “the overvoltage due to the power failure which affected the equipment”, he continued.
The air traffic management system was partially restored around 4 p.m. (3 a.m. EST) and planes then began taking off and landing in Manila again, airport authorities said.
“Flight delays and diversions are simple precautionary measures to ensure the safety of passengers, crew and aircraft,” said the Civil Aviation Authority of the Philippines.
Exasperation
Many passengers protested against this dysfunction and the lack of information on site.
A woman who was to leave for Singapore said she sat on the plane on the tarmac for several hours before she was able to get off and was offered a hotel room.
“We were told that there was a total breakdown of radio communications at air traffic control,” she told AFP.
Filipino tycoon Manny Pangilinan said on Twitter that his plane from Tokyo to Manila was diverted in flight to Tokyo-Haneda airport due to a failure “of radar and navigation facilities”.
“Six hours of flight for nothing but the inconvenience for travelers and the losses for tourism and business are horrible,” he lamented.
In Manila, a passenger, Daryll Delgado, explained to AFP that she was able to make a new reservation for later after an “exasperating” experience.
In Davao (south), travelers were advised “not to go to the airport” but many discovered their flights were canceled when they were already checking in, according to an AFP journalist .