In peak moving season, new home owners have been facing an online land registry outage since Monday.
Posted at 6:29 p.m.
“This is not a cyberattack,” said Emmanuelle Ducharme, press secretary to the Minister of Energy and Natural Resources, Jonatan Julien. The circumstances of the breakdown are due to road works. No data is compromised, service will be restored as soon as possible. »
Screenshot of the online land registry site
The land register is used in particular by notaries to publish deeds of sale and mortgage deeds affecting all immovables in Quebec. These documents are consulted daily by financial lenders, real estate and mortgage brokers, real estate data companies and the public.
Due to the breakdown, no real estate transaction can be published, nor any loan. No notary can make disbursements before being able to publish the transaction in the register. As for real estate brokers, they cannot accept new mandates until they can ensure that the client is indeed the owner of the building for sale.
Land registry officials are in no hurry to inform customers about the sequence of events. “We are waiting for the message of recovery, we hope quickly! “Wrote Johanne Dufour, director of communications at the Chamber of Notaries, in an email sent midday on Monday.
“We didn’t have any information. Neither before nor now,” complains to The Press a frequent user of government service, who does not want to be named so as not to damage his business dealings with the Registry.
This is not the first time the service has experienced damage in 2022. The online registry was suspended for 48 hours on March 6 and 7 following maintenance work. At the time, the Register had kept its clientele in the dark for several hours.