Lakeshore Hospital emergency: patient who had chest pain died despite activating help bell four times

A Lakeshore Hospital nurse is disbarred for five months for being negligent in the care of an emergency room patient who suffered from chest pain and died after calling his loved ones more than 15 times. and having activated the call bell four times.

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Nurse Kishore Baijoonauth is disbarred after pleading guilty to a charge of negligence in care, according to a judgment of the disciplinary council of the Order of Nurses of Quebec rendered on 1er last March.

On June 14, 2022, the patient, whose identity is protected, who suffered from heart problems, presented to the Lakeshore Hospital in Pointe-Claire to be evaluated in cardiology. The man was placed on a cardiac monitor in the emergency room, while awaiting transfer to the Royal Victoria Hospital to receive treatment, we read.

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“We don’t listen to him”

On June 16, at 12:35 a.m., the nurse, Mr. Baijoonauth, noted that the patient had “no chest pain”. Shortly after, the patient rang the bell and complained of pain to a care attendant.

From 1 a.m., the man tried to contact his partner by telephone several times. He then called his son-in-law. The patient said that he had “chest pain, arms and jaw pain, that he informed the staff, but that they did not listen to him,” the judgment states.

At 1:17 a.m., the patient managed to contact his partner and told her about his pain. However, he refused to allow her to come to his bedside. Between 1:25 a.m. and 1:37 a.m., he tried to call her back 12 times.

A “contradictory” note

However, at 1:30 a.m., the nurse noted in the file that the patient is “alert” and that he has “no chest pain or palpitations.”

“This note is contradictory with the number of calls made by Mr. […] and the content of his exchanges with those close to him,” indicates the Council.

During the night, the patient rang the call bell four times. At 2:21 a.m., the patient told his partner “that he is sweating, that he feels pain in his hands and that he rings the bell, but that no one is coming,” we read. His partner suggested he shout for help, according to the document.

When questioned, Mr. Baijoonauth took his vital signs and gave him some Tylenol. According to the trustee, the nurse did not inform the doctor of the change in the patient’s condition.

At 2:38 a.m., his heart rate was abnormal and he became unresponsive. The death was pronounced at 3:29 a.m.

Nurse Kishore Baijoonauth had no disciplinary history. According to his lawyer, he has expressed remorse. Originally from Mauritius, the man had worked in Quebec since 2020, but had 16 years of experience as a nurse in his country.

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