Experiencing connectivity issues with your phone, TV, or internet? Stay calm; it might just be temporary maintenance by your provider. Updates on major German internet providers include ongoing maintenance by Deutsche Glasfaser and NetCom BW, while others like 1&1 and Vodafone report no disruptions. For persistent problems, alternative solutions like mobile hotspots are suggested, and troubleshooting guides are available for further assistance.
Experiencing Connection Issues? Stay Calm!
Is your phone, television, or internet connection giving you trouble? Don’t panic just yet! The issue might be a temporary glitch caused by your service provider conducting maintenance on their network. Unfortunately, these maintenance schedules aren’t always communicated clearly. That’s why we’re here to provide you with updates on planned maintenance activities by the leading internet providers throughout Germany.
Current Status of Major Internet Providers
1&1: If you’re facing issues with your 1&1 connection, there’s no need to worry about maintenance work, as the Montabaur-based provider has not announced any current disruptions. However, you can stay informed with us about any potential outages at 1&1.
Deutsche Glasfaser: Maintenance work has been confirmed this week by Deutsche Glasfaser. As a result, service interruptions may occur in certain areas. If you’re experiencing difficulties with your internet, TV, or landline in other locations, you can verify if those areas have reported any issues.
Deutsche Telefon: As of now, we have no updates regarding maintenance for Deutsche Telefon. If you’re having trouble with your connection, feel free to check with us to see if the provider is experiencing any disruptions. Visit our disruption status page for Deutsche Telefon.
Deutsche Telekom: Currently, there are no maintenance operations taking place at Telekom. You can use our Telekom disruption detector to find out if there are any current restrictions affecting your area.
NetCom BW: This week, NetCom BW has declared maintenance work. If you’re encountering connection issues elsewhere, you can utilize our NetCom BW disruption detector to confirm if your area is being impacted.
NetCologne: There are no reported maintenance activities for the NetCologne network at this time. If you reside in an unaffected area but are still facing connection problems, check our NetCologne disruption detector to see if others are having similar issues.
O2: Besides DSL services, O2 manages one of Germany’s largest mobile networks. According to their service overview, no maintenance work is currently on the agenda. However, if you’re facing difficulties with your landline, internet, or mobile services, it may be due to disruptions in the O2 network. Check our linked disruption detector to see if other O2 users are reporting problems.
PYUR: The internet provider PYUR has not indicated any maintenance work on their website at this time. If you’re experiencing connectivity issues, you can check our PYUR disruption detector to see if other users are facing similar challenges.
Vodafone: Vodafone has not announced any ongoing maintenance activities. If you’re experiencing connection problems, you can also consult with us to see if there’s a disruption affecting your area with Vodafone.
wilhelm.tel and willy.tel: Particularly in northern Germany, wilhelm.tel and willy.tel provide cable TV, internet, telephony, and mobile services. According to their latest update, there is no planned maintenance on the network. If you’re facing unexpected issues, check with us to determine if wilhelm.tel is currently experiencing disruptions in your region.
Kabelplus: Kabelplus has no maintenance scheduled for this week.
What to Do During Maintenance Work
If your home phone line is out of service due to maintenance, you can still make calls using your mobile phone. Additionally, you can connect your PC to the internet via your smartphone by using the hotspot feature. We’ll guide you on how to set this up on both Android and iPhone in our upcoming articles.
Once your internet connection is reestablished, you can also enjoy television through live TV providers, often without any costs. Check out our article that summarizes the best free TV apps available.
Still Facing Issues Despite No Maintenance?
Connection problems can arise for various reasons. In our guide titled ‘DSL Disruption: Troubleshooting Checklist for Internet Outages’, we will walk you through the process step-by-step to help you restore your connection.
If your internet is functioning properly, the issue may stem from maintenance on online services causing you to be offline. In another article, we’ll keep you informed about ongoing maintenance activities for popular online games.