Video length: 5 min.
Whether physical or verbal, material or bodily, attacks have become commonplace in the hospital environment. Caregivers are taken to task by patients.
In the emergency room of Avignon (Vaucluse), a temporary plastic window now protects the reception staff. In the spring, a man who came to visit his father violently broke, with a blow of his head, the glass protection that was installed. But beyond the material damage, there is above all physical violence and threats, on the part of “people who want to break or sometimes kill”.
A nurse has just filed a complaint against a man who attacked her for“a big punch in the arm” and who promised to “to find her”. “I have two children, I come home with a bruise, ‘Mom, what did you do?'”says the caregiver, worried. Mom, she’s not a boxer, she’s just a nurse.”
Since January, thirteen complaints have been filed. Security is still insufficient according to the director of the establishment, despite two security guards and a hundred cameras. Alarm buttons were also installed a few years ago to warn colleagues and the police. Despite the tensions and the violence, the caregivers assure it: they do not intend to let go of their vocation, that of saving lives.