“If it represents social progress, it is always desirable”, believes the CGT of public services

“Any technological contribution, if it represents social progress, is always desirable”declared Tuesday April 23 on franceinfo the general secretary of the CGT federation of public services, Natacha Pommet, while Prime Minister Gabriel Attal announced that he wanted to use artificial intelligence developed in France “in the service” users and officials.

“It’s always good, civil servants know how to adapt to changing social needs, continued Natacha Pommet. If it helps speed up the processing of requests, that’s a good thing.” On the other hand, according to her, “it must be able to serve all audiences and we must not achieve standardization but rather a public service adapted to all situations.” The trade unionist adds that“this must not be the pretext for reducing positions.” “The question is whether this system will be more effective in serving users,” she finishes.