how to reduce delays?

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Video length: 2 min.

France 2

Article written by

A. Bourse, J. Assouly, A. Forveille, S. Pichavant, J. Fantauzzo – France 2

France Televisions

On average, it currently takes up to 66 days to obtain identity papers. On Friday April 21, the Prime Minister promised to halve the deadline by the summer.

In Nantes (Loire-Atlantique), there are currently no slots available to renew identity papers. Same failure in Paris. Obtaining an identity card or a passport remains a headache. In Melun (Seine-et-Marne), the town hall is open every day, including Saturday morning to cope with the influx of demand. On the afternoon of April 21, those who finally managed to get an appointment are citizens who have traveled the road. “I got an appointment a little faster here, in Paris it was complicated”says a woman.

650 new impression machines

The system is clogged, the fault also of unscrupulous users. “Sometimes we have four meetings in an hour, but we only have one coming so we have three-quarters of our potential that is not used”explains Charles Humblot, deputy mayor of Melun. To reduce the waiting time, 650 new impression machines will be deployed. The level of state funding has also been increased to 100 million.


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