fiber optic failures

Thousands of tangled wires, sometimes plugged in, and suddenly interrupted internet connections. Broadband access is turning into a nightmare for some French people. Owner of his apartment for a year, Cédric Bernstein still cannot live there, because of a faulty optical fiber. His daily life is made up of internet cuts, without telephone or television. If his case is not settled in September, he will sell his apartment. Philippe Rouleau, the mayor (LR) of Herblay-sur-Seine (Val-d’Oise), a very affected town, thinks he knows the source of the problem: unsecured connection cabinets.

Arcep calls to order

Waste strewn on the ground, tangles of thousands of wires, and broken equipment: the fault, according to him, of certain unscrupulous technicians. “What can happen is that to have a fiber path, they disconnect connections from certain subscribers to connect their company’s subscribers”, he said. A hypnotism confirmed by a professional, who works for a large operator. To avoid these inconveniences, Arcep has launched an inventory, in which are named the companies that manage the networks with the most connection failures and breakdowns.