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Energy renovation fraud is on the rise. Consumers should remain vigilant and not share personal information with marketers.
Poorly done, unfinished work, bad advice, consumer loans, companies posing as public officials… There are many frauds in energy renovation. In 2021, they cost 92 million euros and this number is increasing. In one house, a heat pump kept tripping as soon as it got cold, forcing residents to use auxiliary heating. The couple took out a loan to finance the purchase even though the company had promised 4,800 euros in state aid, which was never received.
Telephone canvassing prohibited
In 2022, 10,000 complaints were registered against companies. Consumer associations advise taking your time before signing an estimate and not giving out personal information. “Telephone canvassing for energy renovation has been prohibited since 2020“, indicates Océane Sestier, adviser France Rénov. In a report delivered Wednesday, July 5, the senators advocate more effective controls and heavier sanctions.