E-commerce: business solutions to deliver while polluting less

“Right now it’s the race for the fastest delivery“, explains the journalist Anne-Claire the Sann, Monday February 14, on the set of 19/20. The challenge is ecological, but also economic. “The cost of the last mile between the warehouse and the customer is very high. For e-commerce companies, it’s 26% of their turnover. It is therefore urgent to find solutions“, explains Anne-Claire the Sann.

To limit costs, large companies are, for example, developing “artificial intelligence, to guide orders and pick-up points, and thus consolidate deliveries“. To go green, logisticians are switching to electric vans and scooters, or even cycling. Some cities like Paris, Strasbourg (Bas-Rhin) or Toulouse (Haute-Garonne) even use their waterways for the “slow-delivery“, slow delivery.