dispatch centers to modulate access to saturated emergency services

Thursday, August 4, hospital services are overloaded in Mâcon (Saône-et-Loire). To fight against this massive influx of patients, emergencies are more accessible to all hour. Thus, the latter closes its doors from 6 p.m. until midnight. A dispatch center has been set up to better control the number of people going to the emergency room. “We observe large fluctuations in activity with a slightly reduced average number of passages“, describes the doctor Alexis Girard.

The establishment of this regulation center is crucial since the hospital in Mâcon suffers from a lack of personnel. 10 positions are still to be filled out of the 25 places for emergency physicians in the hospital. This situation is difficult to manage. In the neighboring town, Chalon-sur-Saone (Saône-et-Loire), emergencies are still open at all hours, but attendance continues to increase. With this access regulation, patients go to general practitioners, who are already in reduced numbers in Mâcon.