(Toronto) A union representing 200 employees at bookstore chain Indigo Books & Music is asking the retailer to release more information about the extent of the recent data breach it suffered and to offer additional support to staff affected by the cyberattack.
United Food and Commercial Workers Local 1006A says it is ‘increasingly alarmed’ by new information that has emerged about a February 8 cyberattack on the largest chain of bookstores in Canada.
The union says it is concerned that current and former Indigo workers, who learned this week that their medical and immigration data was part of the breach, still have several unanswered questions.
In particular, is the company aware of any unauthorized use of personal information and what measures is it taking to better protect the data?
The union demanded answers to these questions in a letter it says it sent to Indigo. The missive also asked the company to support workers who may face identity theft or other harm as a result of the attack.
Last month, Indigo offered its employees two years of credit monitoring as the company grappled with an attack it blamed on ransomware known as LockBit.