Class action lawsuit against Ticketmaster and its “official platinum” seats

A Quebecer asks the court for permission to bring a class action against Ticketmaster, alleging that the American ticket sales company intentionally misled customers to make more money.

In the motion for authorization, filed in Superior Court in Laval, the Montreal firm LPC Avocats points out that the representative of the possible class action purchased two “official platinum” tickets last week, at $789.54 each, for a show by Drake on July 14 at the Bell Center in Montreal.

But the day after this purchase, a second Drake concert was announced for Montreal and Ticketmaster was selling the same seats for $427.06 each, argues the LPC firm in the motion for authorization to bring a class action.

The petition claims that Ticketmaster advertised its “official platinum” tickets as “among the best seats” in the amphitheater. However, the plaintiff indicates that these seats were in fact in the upper tiers of the Bell Centre.

In the motion for authorization, lawyers want everyone in Canada who purchased an “official platinum” ticket on Ticketmaster’s website or mobile app to be reimbursed for the difference in price, plus $300 in damages -interests.

They also seek a court injunction to prevent Ticketmaster from using the “official platinum” label to sell seats.

The allegations contained in the motion have not been tested in court and the Superior Court of Quebec has not yet decided whether to give the green light to this class action.

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