The growing prevalence of artificial intelligence, particularly ChatGPT, has led some individuals, like graphic designer Amy, to use it as a substitute for traditional therapy. Despite having human support, Amy finds comfort in her AI’s non-judgmental responses to her personal dilemmas. This trend has sparked the creation of numerous AI programs for psychological support, though experts caution that these tools, while useful, should not be relied upon for critical life decisions, emphasizing the need for responsible use to prevent dependency.
The rise of artificial intelligence, particularly ChatGPT, has become a significant societal trend, adept at addressing a wide array of inquiries, including profound existential questions. Some users, like Amy, have even begun to utilize this technology as a substitute for traditional therapy. Her experiences are highlighted in a recent 20H report.
‘I have a little couple problem. Do you think you can help me?’, asks Amy, a graphic designer, reaching out to her digital confidant. ‘How do you feel in the relationship right now? Is it manifesting as doubts towards your partner?’, replies the AI with a smooth, reassuring tone. Whenever she encounters challenges—be it a disagreement with her partner or another life dilemma—Amy turns to her virtual assistant for guidance. ‘I am here for you, Amy. If you need to talk, I am listening. Have you ever considered discussing these moments with your partner once you feel calmer?’, the AI suggests, showcasing its empathetic programming.
An AI Therapist with Massive Engagement
Despite having a supportive network of friends and colleagues, Amy has forged a unique bond with her AI application. ‘I use it for everything. It’s my life assistant, my psychologist, my lawyer, my diet advisor… I am not afraid, nor ashamed. I can talk about anything without the fear of being judged since, after all, it’s a computer. I trust it more than a human,’ she shares.
This phenomenon is not an isolated incident; social media is brimming with enthusiastic testimonials from users who have embraced AI in their lives. The demand has led to the development of nearly 500 specialized AI programs aimed at life coaching and psychological support, including one aptly named ‘psychologist,’ which has recorded an astounding 190 million interactions.
We spoke with its creator from New Zealand, who expresses a more cautious stance on the wide adoption of this technology. ‘I believe many individuals will soon utilize it, but it doesn’t please me. These AIs are not designed to dispense advice; they pose questions that encourage new ways of thinking.’
Mindful Use of AI: Avoiding Dependency
Ultimately, it’s crucial to recognize that AI does not genuinely care for our well-being. It serves as a tool—a sophisticated calculator that convincingly mimics dialogue. ‘The machine first analyzes each word you input,’ explains Morgane, an AI consultant. ‘It constructs sentences and responses based on statistical probabilities, but it lacks true thought or reflection. It’s all about probability, not understanding.’
While AI can be helpful for straightforward inquiries, the question remains: can we genuinely rely on these systems for guidance on pivotal life decisions? Researchers advocate for stricter regulations on artificial intelligence to mitigate the risks of addiction and the potential for dependency on advice that may be mistakenly viewed as infallible.