CALL FOR EVIDENCE. You do not receive a social benefit to which you are entitled, voluntarily or not? tell us

There are many reasons for the non-use of rights. While the Ministry of Solidarity is launching an experiment to fight against this massive phenomenon, franceinfo is looking for people concerned.

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The website of the Family Allowance Fund, consulted on March 14, 2023. (THIBAUT DURAND / HANS LUCAS / AFP)

A lack of knowledge of existing systems, long and sometimes complicated procedures, the fear of being stigmatized… There are many reasons that explain the non-use of social benefits by people who are nevertheless entitled to them. It is a massive phenomenon. In 2016, one in two single people eligible for the minimum old age did not use it, according to a study by Drees, the statistical service of the Ministry of Solidarity and Health, dating from 2022. This was also the case for a person in three among those eligible for active solidarity income (RSA), according to another study by DREES, published the same year.

An experiment launched this summer

This phenomenon “aggravates the feeling of hardship experienced on a daily basis” And “prevents preventing the slide into poverty”, estimated Jean-Christophe Combe, the Minister of Solidarity, at the end of April. To fight against the non-use of social benefits, the latter is launching a three-year experiment in around ten territories. As of this summer, these “zero non-recourse territories” will try to detect eligible users who do not receive the RSA, housing allowances and the activity bonus. In these territories, a partial automation of the procedures will also take place in mid-2024, before being generalized in 2025.

You do not receive a social benefit (unemployment benefits, RSA, minimum old age, housing allowances, activity bonus, scholarships, etc.) to which you are nevertheless entitled? Whether it is a personal choice or a result beyond your control, do not hesitate to give us your testimony by filling out the form below. Your speech may be anonymized. Don’t forget to leave your contact details, so that our journalists can contact you.


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