Beware of Vitale card scams

These are scams that are becoming more and more frequent as summer approaches. The primary health insurance fund is warning us about a risk of fraud. Details from Fanny Guinochet.

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SMS scam for the VItale card in Durtal, April 22, 2024. Health insurance is warning more than ever about possible scams as the holidays approach. (Illustration) (AURELIEN BREAU / MAXPPP)

Health Insurance warns against increase in scams. You may have received text messages or emails telling you that it is urgent to have your Vitale card reissued.

franceinfo: Summer revives attacks by Vitale card scammers. How not to get trapped?

Fanny Guinochet: So sometimes, these are even phone calls with a person who pretends to be an agent from your health insurance fund. Because the goal of these requests is to try to hack your personal and banking data.

So first of all, try to identify fraudulent messages or intentions. Know that Health Insurance will never ask you for your login details or passwords to enter your Ameli account. It will never ask you for your bank details or even your credit card number. And then for emails, the addresses used by Health Insurance always end either with ameli fr or with assurance maladie fr. Everything else is false.

But when a fake advisor calls you, he asks for your contact details, how does it work?

So the most common scam right now is to call you or send you a text message to tell you that your social security card is no longer valid, that it has expired. And clearly, that is not possible because Vitale cards simply do not have an expiration date, no validity date. And besides, Health Insurance only sends a card if you have ordered it in advance, in advance.

Also note that Health Insurance never charges delivery fees for sending a new card. The issuance and sending of these new cards are always completely free. So if you are invited to order a transfer from your account to Health Insurance yourself, be careful, it is definitely a trap. You make the transfer – this is what the scammers are waiting for – and then, in general, your accounts are sucked up.

Are there any other examples?

So another fallacious argument: you are informed that certain reimbursements for medical expenses that you may have made could not be made to you, because your bank details do not work, they are obsolete, or your account is blocked.

So it’s very tempting, you’re obviously hoping to receive a transfer, whereas here too, it’s a way of attracting your attention and then trying quietly, sometimes quite simply, even during a conversation, to extract all your data and withdraw your money.

Be vigilant because the Health Insurance Fund is really warning, at the moment, about the resurgence of these scams.


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