Amazon fined 32 million euros by the CNIL for “employee surveillance”

For the National Commission for Information and Freedoms, the American online distribution giant has put in place an “excessive activity and performance monitoring system”.

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Amazon premises in Brétigny-sur-Orge (Essonne), November 22, 2023. (DIMITAR DILKOFF / AFP)

France slaps the fingers of the American giant. Amazon France Logistique (AFL) was sentenced, Tuesday January 23, to a fine of 32 million euros by the National Commission for Information Technology and Liberties (Cnil) for “its system for monitoring employee activity and performance is excessively intrusive”according to a press release.

For the CNIL, the collection of data carried out by the subsidiary of the American online distribution giant, via scanners used by warehouse employees to process packages, constitutes a “excessive activity and performance monitoring system”. These scanners record inactivity times greater than ten minutes or the rate of package processing “to the nearest second”notes the CNIL.

The French privacy watchdog sanctioned Amazon on the basis of the General Data Protection Regulation (GDPR) and imposed a fine equivalent to around 3% of the French company’s turnover. A sanction “almost unprecedented”she stressed to AFP, the maximum incurred being 4%.


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