Telus revises down its forecast for 2023

(Vancouver) Telus has revised down its annual forecast for 2023, citing demand pressures as the tech sector seeks to cut costs.


The Vancouver-based telecommunications giant said it revised its guidance following Telus International’s annual outlook update.

As a result, Telus says it is targeting consolidated operating revenue growth of 9.5% to 11.5%, down from its previous forecast of 11% to 14% growth.

Telus, which is the majority shareholder of Telus International, said the decline in the spin-off company’s revenue forecast was due to customers “aggressively” reviewing their cost structures, including reducing the size of their workforces.

Telus International Chairman Darren Entwistle spoke of “serious global pressures […] unprecedented,” especially in the tech vertical.

Mr. Entwistle, who is also president and CEO of Telus, said Telus International is focusing on its own cost structure, including reducing its own workforce and deploying automation and artificial intelligence.


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