the number of pharmacists victims of attacks on the rise

Defusing tense situations has become a reflex for this pharmacist Hauts-de-Seineshe notes a health crisis that has left its mark. “During the Covid crisis, the rules for dispensing medicines were relaxed (…) today we are in a normal rhythm and the patients do not understand it”says Beatrice Clairaz, pharmacist. The latest figures are alarming: there have been a total of 366 assaults reported in 2022, an increase of 17% in four years.

44% of pharmacists do not file a complaint

Pharmacist for 16 years, Léna Montalpond has seen acts of violence increase over the past three years. Ie last month, she refuses to deliver medication and the situation degenerates. “It immediately went into insults (…) we got together to put her out”explainsShe. I’Oorder pharmacists requestede limit physical contact with customers. “They need to have at least one guard lock”underlines Alain Marcillac, safety referent of the Nanational pharmacists. According to the Order’s report, 44% of pharmacists do not file a complaint out of discouragement or fear of reprisals.