Air France loses his suitcase and does not send it back to him until two months later. This is the bad experience experienced by Pierre Dietz, a resident of Saintes. Left at the beginning of August for a vacation in Croatia from Nantes airport, his suitcase never arrived at his destination. Even today, he expects an apology.
It all starts in early August. Pierre, a resident of Saintes, takes off with his wife from Nantes airport. Direction Split, in Croatia. All is well until the crew asks them to part with their cabin suitcases. “They made us put them in the hold because the plane was too full. My wife refused ”, says the one who is also elected opposition mayor of Saintes.
© Radio France
He doesn’t want to make waves and gives his suitcase to be put in the hold. He landed in Amsterdam, where the couple stopped over before boarding a second plane for Split. Except that on arrival: no trace of the suitcase. “I spent fifteen days in shorts, with only one T-shirt.__ But finally, I got used to it”, he jokes.
Time passes. Pierre returns to France and one beautiful autumn day, a delivery man knocks on his door. “The suitcase arrived miraculously at home !”. And if he thought he had traveled a lot, that was nothing compared to his suitcase. “I watched all slips : she returned to Nantes, then from Nantes, she left for Split__. Then she came back to Paris. From Paris, she took the direction of Bordeaux__, before finally returning to Nantes.”
From Nantes, is will finally be repatriated to Saintes by car by a private carrier. And it’s not over. Even in Saintes, the package will continue to get lost due to an error in Pierre’s address. Split airport had misspelled the name of its street.
In two months, Pierre tried numerous times to contact Air France. Impossible. It will always fall on the answering machine. “I had no explanation and especially no apology from”, regrets this Saintais, who will never put his suitcase back in the hold in the event of a flight with a stopover. A story that echoes 35,000 lost bags
this summer at the airport of Gaulle because of the strike of the employees of a computer failure.