Health insurance wants to better regulate teleconsultations

Consult your doctor remotely, behind a screen. With Covid-19, for many French people, teleconsultations have become a reflex: more than 18 million in 2020, and 12 million in 2021. Success also attracts some abuses and excesses, which theHealth Insurance wish to frame. In his doctor’s office Massy (Essone)Dr. Arnaud Saada encourages his patients to come face-to-face. Much more effective according to him, for a complete examination. He only carries out 6% of his consultations remotely. “I look at the pattern, and from time to time I convert to consultation, when the pattern does not seem to me not appropriate“, he says.

On Internetsome platforms offer work stoppages by answering a simple questionnaire. To limit excesses, the government and theHealth Insurance decided to change some rules. From now on, online consultations are only reimbursed up to 70%, like traditional consultations. These appointments should not exceed 20% of care procedures for each doctor. Since the beginning of the year, more than 7 million teleconsultations have been carried out.