“We held on, but it was the worst summer ever,” says an SAMU chief

We held out this summer, but it was the worst summer we’ve ever had, with emergency structures closing ever.“, laments Tuesday, September 6 on franceinfo doctor Agnès Ricard-Hibon, emergency doctor, head of the SAMU service of Val d’Oise. “We avoided the disasterwe held on because the professional ethics, the resilience of the professionals, ensured and secured the vital emergency, but at what cost?“, she continues.

The health system is in crisis“, insists Agnès Ricard-Hibon. According to her, the interns “are right to warn” on the non-respect of legal working hours and the deterioration of their working conditions.

“Our great concern today is that the emergency workers are no longer complaining, they are resigning”

Agnès Ricard-Hibon, head of the Val d’Oise SAMU

at franceinfo

The head of department is convinced that “to guarantee access to care, the top priority is to keep our healthcare professionals“.”It’s true for interns, it’s true for hospital practitioners, it’s also true for nurses“, she specifies.

Agnès Ricard-Hibon appeals to “real awareness“.”We made a report, we are strong to proposal to improve the system, we still believe in collaborative work with the Ministry of Health and all the authorities“says the doctor. She now wants that “the concrete measures that were proposed during the flash mission this summer“, are “perpetuated”. Agnès Ricard-Hibon refers to the medical evaluation carried out by the 15 in order to “better orient the patient in the healthcare system“. She mentions in particular the need “better cooperation between the hospital and ambulatory medicine, city medicine or rural medicine“.

“We are in medical shortage, demography being what it is, we must better use this rare resource and use it wisely.”

Agnès Ricard-Hibon, head of the Val d’Oise SAMU

at franceinfo

The Val d’Oise Samu department head calls for “the help of the population to preserve this system of care, this access to care“. She also invites the health authorities to “take action” to solve this problem of medical shortage.

Concrete measures are needed“, she continues, pointing to the need to upgrade the night guards. “Night shifts are a real hardship, you have to have appropriate working conditions and be able to provide quality care“, indicates Agnès Ricard-Hibon, convinced that this “will go through the quality of life at work“.”It’s not all about the money, but there is obviously a financial question“, she concludes.


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