The Doctolib group is accused by Internet users of promoting alternative medicine practitioners.
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The Order of Physicians asked Doctolib on Tuesday August 23, at the heart of a controversy because it references naturopaths, “to strengthen its ethical rules for registering on its platform”. The Order fears “the confusion” between health professionals and disciplines without a medical basis. “Doctolib cannot allow confusion to arise between health professionals and people who are not involved in medical practice”estimates the College of Physicians in a press release.
On social networks, health professionals and patients criticize the group for allowing its users to make appointments with naturopaths, some of whom have dangerous practices, close to quackery and sectarian aberrations. Doctolib’s criticisms have notably targeted naturopaths claiming to be Thierry Casasnovas and Irène Grosjean, two influential personalities in the naturopathic world, but with discredited positions in the world of health.
The Doctolib group suspended 17 profiles on Monday and announced that it was hiring “basic work”including “a consultation with the Orders, the Unions of health professionals, the authorities, Miviludes and civil society”. Doctolib ensured appeal on Tuesday “also to the public authorities to regulate these practices in order to best protect users”.
The president of the first union of liberal doctors (CSMF), Franck Devulder, went further, asking “it is up to the State to clarify the practices of certain professionals who sometimes amount to charlatanism” and the Minister of Health “to regulate access to alternative medicine and to prohibit any advertising thereof”.