The Rogers company’s cellular and Internet network experienced a breakdown on Friday morning in several regions of Canada, particularly in Quebec.
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The City of Montreal’s 311 telephone system is also inaccessible due to the breakdown of the provider, the City said on Twitter.
The outage would also impact ATMs and Interac machines across the country, according to several complaints comments on the networks.
A website to track telecommunications services showed several disruptions, particularly in the Montreal area.
According to the same tool, Rogers has been struggling since 2 a.m.
The company confirmed later that morning that they were aware of the issues and that their “teams are fully engaged to resolve the issue as soon as possible.”
Toronto is also affected by this service cut, so much so that the city’s police reported on Twitter that some people affiliated with this network were unable to reach 911 around 6:30 a.m. Friday morning.
Note that the company Fido, which belongs to Rogers, is also affected by this network outage. This was confirmed by the company on Twitter after a follower asked the question.
“Our technical support team has confirmed that we are experiencing an outage. Our team is working to resolve this issue as soon as possible. We will continue to update you as we have more information to share,” Fido said in a tweet.