Even after 18 years as a real estate broker, André Dussault, of Sotheby’s Realty Quebec, always pursues the same objective: that of offering the best possible service to its customers, and this, at each stage of the process leading to the realization of their dream. This is why he and his team do not hesitate to follow training courses in order to support them in making informed decisions.
Anxious to always properly inform his clients about the subject of their concerns and their questions when selling or buying a property, André Dussault had “a brilliant idea”. He asked specialized local companies to offer his entire team training related to the various fields of construction and building.
After all, “the more knowledge a broker has, the better he can advise his client and answer all his questions,” says Mr. Dussault. The companies approached “all accepted straight away and were very proud to pass on their expertise,” he continues.
Thus, in addition to remaining on the lookout for trends, new materials and recent technologies, he and his team have already taken a multitude of training courses, particularly on ventilation, air conditioning and air exchangers, “elements very important in the current context”, specifies the broker.
They also deepened their knowledge of floor coverings and wall coverings of all kinds, as well as the ergonomics of current kitchens, artesian wells, septic systems and certificates of location.
A trusted team
It is only natural that future owners want to know all the facets of the house they have a crush on, since no one wants to have any unpleasant surprises. They therefore trust their broker, who knows how to highlight the assets of the property, while targeting the care they will have to provide.
Mr. Dussault and his team have also learned how to thoroughly dissect inspection reports. As a result, they maintain their up-to-date knowledge of construction standards, in order to properly inform and advise their clients on the current state of the building and its future needs.
“We have the answers to their questions and it’s reassuring for them,” says Mr. Dussault, well aware that the sale and purchase of a property generate a panoply of emotions.
And since these are all local businesses that have shared their expertise with André Dussault’s team, customers can easily refer to them later, and can already add those of several experts to their address book.
André Dussault and his team carry out around a hundred property transactions of all kinds each year, assisting sellers and buyers throughout the Quebec region. To take the first step towards the realization of your real estate project, visit andredussault.com.