Otto, a prominent German mail-order retailer, is hosting a significant Black Friday sale from November 19 to December 2, offering substantial discounts on various products. New customers can benefit from a €15 discount on their first order and enjoy six months of free shipping. The retailer also provides flexible financing options, easy returns, and 24/7 customer support. To maximize savings, shoppers can check curated deals and stay updated on the latest offers through a dedicated newsletter.
For anyone on the hunt for incredible bargains on household goods, electronics, fashion, gaming, and more, Otto is a must-visit German mail-order retailer. Before Amazon even made its mark, this Hamburg-based retailer kicked off its substantial Black Friday sale. From November 19 to December 2, shoppers can enjoy significant discounts across nearly the entire product range.
However, it’s crucial to remember that not every deal labeled as a sale is genuinely worthwhile. Some items may be priced lower at competing retailers. Otto isn’t the only one celebrating Black Friday; major players like MediaMarkt and Amazon are also running extensive discount promotions.
With our curated deal collection, you’ll always know whether an offer is truly a steal or if you’re spending more than necessary despite the advertised discounts. We’ll guide you on where to find the best savings when shopping at Otto. Below are our top picks from the Black Friday campaign on November 26:
Claim Your New Customer Discount at Otto
If you’re new to Otto, you can take advantage of a special new customer voucher that allows you to save significantly on your first order. Enjoy a €15 discount when you spend €30 or more. Simply head over to the Otto website to grab your discount code for new customers. Additionally, new customers will benefit from six months of free shipping.
How to Redeem Your Otto Voucher
Received a voucher but unsure how to use it in the online store? No worries! We provide a detailed step-by-step guide on how to redeem your Otto voucher during your next purchase.
Understanding Shipping Costs
Shipping expenses at Otto vary based on the products ordered. A standard package costs €4.95, while larger items delivered via freight incur a one-time shipping charge of €39.95. By joining the Otto Up benefits program, you can save on shipping costs, as members enjoy free shipping on orders over €59. For those who opt for the paid Otto Up Plus subscription, shipping is generally free for package deliveries, although freight deliveries still carry a fee.
In addition to shipping, Otto provides various services for your purchases. For many items, you can book installation and assembly services for an extra fee, which is particularly useful for large televisions or kitchen appliances.
Flexible Financing Options at Otto
Otto also offers flexible payment options, allowing you to purchase in installments ranging from 3 to 48 months. The effective annual interest rate varies based on the repayment duration, ranging from 13.91% to 15.20%. Additionally, you can opt for the ‘100 Days Payment Pause’ service, which allows financing to begin only after 100 days, subject to credit approval.
Variety of Payment Methods
Otto provides multiple payment methods to make your shopping experience smooth and convenient. You can choose from these options when making your purchases.
Easy Returns Process
Otto offers a generous 30-day return policy with free return shipping. For items from other retailers on the Otto marketplace, the return window is 14 days, also with free return shipping.
Returning items is hassle-free. You can drop off packages at a Hermes package shop or schedule a pickup through Otto’s customer service. If you receive a package from a Hermes courier, you can hand it back to them as well. For larger items, simply arrange a pickup appointment with Otto customer service.
Troubleshooting Website Access
If you’re unable to access the Otto website, it may be due to server overload. Use our Otto fault detector to see if the issue is affecting just you or if it’s a broader problem impacting other customers.
24/7 Customer Support
One of the standout features at Otto is their customer service, which offers round-the-clock assistance on all products. You can reach out to customer service via phone, live chat, SMS, or email for any inquiries or support you need.
Stay Updated on the Best Deals
For the latest and greatest deals, check out our ‘Bargains’ section and the linked retailer articles below. To make sure you never miss a fantastic offer, consider subscribing to our bargain newsletter.