SNCF will no longer accept paper holiday vouchers from January 1st

It will still be possible to use these checks in electronic form.

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A TGV on the Paris-Bordeaux-Nantes-Rennes high-speed line, in Courtalain (Eure-et-Loir), on September 13, 2024. (JEAN-FRANCOIS MONIER / AFP)

Recipients of physical holiday vouchers, and those used to train travel, risk being frustrated. The SNCF will no longer accept these vouchers in paper format from January 1st, but only dematerialized vouchers, the railway group announced on Tuesday September 17th. “We support the evolution of uses”explained to AFP a spokesperson for the company SNCF Voyageurs, confirming information from the daily The Echoes. According to SNCF Voyageurs, “There is a very clear and continuous decline in the use of paper checks”which justifies this decision.

However, according to the National Agency for Holiday Vouchers (ANCV), only a little over half of train ticket purchases made with holiday vouchers (55%) are made in electronic form. This decision is “unacceptable”reacted François Delétraz, the president of the National Federation of Transport User Associations. “There are days when we wonder if the SNCF is a service company to multiply constraints in this way,” he lamented, recalling the limitation on the number of bags on TGV trains under penalty of a fine since Monday.

It is still possible to convert physical checks into digital versions via the ANCV website and by sending said checks by post, by registered letter.


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