customers victims of abusive withdrawals

These are products worth several thousand euros. So, to protect them from breakage, it is possible to have insurance contracts signed at the time of purchase in store. This is the case for Alexandra. In 2018, when she bought her phone, she took out insurance for 16 euros per month against breakage and theft. The saleswoman convinced her. But very quickly, the withdrawals from her bank account multiplied.

Amounts that do not correspond to any of her contracts. For example, six withdrawals in one week, practically every day. The sums were withdrawn from an account that the victim rarely used and the titles were obscure. It took her a year and a half to notice. In total, 6,500 euros disappeared instead of the 250 normally planned.