the situation is gradually returning to normal

After temporarily disrupting IT operations for the Paris 2024 Olympic Games, including the accreditation system but not ticketing, activities “resumed normally” on Friday afternoon, according to organizers.

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The outage is linked to a faulty update, on Microsoft's Windows operating systems, of an IT solution from the American cybersecurity group CrowdStrike. (SEBASTIEN LAPEYRERE / HANS LUCAS / AFP)

After 24 hours of global chaos, the situation gradually returned to normal on Saturday, July 20, following a major computer failure that caused chaos in airports and financial markets and even put workers out of work.

The cause: a faulty update on Microsoft’s Windows operating systems of an IT solution from the American cybersecurity group CrowdStrike, which rules out a cyberattack or an IT security problem.

“I want to personally apologize to all organizations, groups and individuals who have been affected” by this outage, CrowdStrike CEO George Kurtz told CNBC. The bug, which is currently being fixed, did not affect Mac and Linux users. Microsoft, for its part, reported a “issue” causing a blue screen.

Many Asian airports reported activity as of Friday evening local time “normal” Or “almost normal”particularly in South Korea, Singapore, New Zealand, Hong Kong and the Philippines.

A few “residual problems” causing delays persist however in Sydney and “five flights” Flights operated by low-cost airline Jetstar in Japan will be disrupted on Saturday.

After temporarily disrupting the IT operations of the Paris 2024 Olympic Games, including the accreditation system but not ticketing, activities “have resumed normally” Friday afternoon, according to organizers. “The Paris 2024 computer system has not collapsed, so if there are a few malfunctions here and there, it’s a lesser evil”a French sports movement executive told AFP.

While several American companies (American Airlines, United, Delta, etc.) have resumed their activities, their Mexican counterparts still seemed to be affected by the outage. Airports in Guadalajara, in western Mexico, and Monterrey, in the north, asked passengers to arrive several hours early.

Several hospitals in the Netherlands have also been affected, leading to the closure of an emergency department and the postponement of operations.

The largest British rail operator, Govia Thameslink Railway, has also spoken of “potential last minute cancellations”with companies unable to access certain driver systems.

“Other key systems, including our real-time customer information platforms, are also affected.”the message continues, urging passengers to find out before their journey.

Global stock markets were down, worried by this breakdown which also prevented the London and Milan indices from displaying their rate of change for a good part of the day. On the New York Stock Exchange, CrowdStrike ended down 11.10% and Microsoft down 0.74%.


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